Mr and Mrs Laverick, Sunderland
We have pleasure in submitting this reference for RA Dalton Ltd.
From the initial enquiry to the completion of the work and follow up inspections of the installation of a sewage treatment plant on our property, we cannot praise this company highly enough. All the staff that we had contact with were most pleasant, approachable and very professional.
At the initial meeting everything was clearly outlined and explained to us as to the efficiency of the system, the expected disruption, inside and outside piping and electrical work and the timescale of the intended work. The variety of treatment plants were discussed, explained and one was recommended that would benefit our situation. We were talked through various procedures which had to be carried out by us, prior to the commencement of any work ie
- application for a building notice
- contacting the local planning office to ensure that an inspector was available to monitor the installation
- contacting the highways department as access had to be via a bridle path
- environment agency
Support from the office was given to us throughout these processes.
Throughout the installation process, the office staff were in constant contact to ensure that everything was going according to plan. the installation engineers were highly expert in their field ensuring that we were aware of exactly what they were doing and why, and adhered to health and safety regulations throughout.
After completion, our site was monitored regularly over three months, to check that the system was operating and functioning to the expected degree and standard, prior to a statement of costs being forwarded to us. This statement broke down costs, giving us clear indication of how the total was compiled.
We would indeed have recommended this company to others.
We would be prepared to speak to any potential client if required.
Mrs and Mrs Laverick, Sunderland